Hanging on Note Save

  • Resolved SooBahkDo

    (@soobahkdo)


    7 years, 10 months ago

    Hello,

    This is a PERFECT PLUGIN for sharing quick communications about posts and pages throughout the site.

    Thanks for developing it.

    Unfortunately, I am encountering a conflict of some kind when the plugin is a activated.

    Debug bar reports an error when Site Notes is activated, but it also hangs when Site Notes is active and will not switch to its error message screen so I cannot tell you what it is indicating.

    When saving a note on the site front end the note box hangs hangs and the spinner runs forever or until I refresh the page.

    After the page refreshes the note that hung during save has in fact been saved correctly and it also appears in the dashboard as expected.

    The only issue seems to be the hanging upon save.

    The Chrome browser console errors I encounter are as follows:

    script.js:10 Uncaught TypeError: $(...).draggable is not a function
    at HTMLDocument.<anonymous> (script.js:10)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.K (jquery.js:2)
(anonymous) @ script.js:10
i @ jquery.js:2
fireWith @ jquery.js:2
ready @ jquery.js:2
K @ jquery.js:2
script.js:107 Uncaught TypeError: Cannot read property 'style' of undefined
    at sn_resize (script.js:107)
    at HTMLButtonElement.<anonymous> (script.js:6)
    at HTMLButtonElement.dispatch (jquery.js:3)
    at HTMLButtonElement.r.handle (jquery.js:3)
sn_resize @ script.js:107
(anonymous) @ script.js:6
dispatch @ jquery.js:3
r.handle @ jquery.js:3

    Can you provide any assistance?

    Phil

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kyle Charlton

    (@ktc_88)

    I apologize for not replying sooner, I do not get updates when new support tickets are opened.

    It looks like the jQuery UI library is not loading, this is most likely due to another JavaScript error on the website not related to the plugin. Sometimes when there are JavaScript errors on a site, the error will prevent other scripts from running or loading.

    To test this, you can deactivate the plugin and check to see if there are any other script errors that show up on the site, if there are still errors on the site, try to fix the errors then reactivate the plugin to see if the problem is resolved.

    If the plugin is at fault then it might be a conflict with your theme or another plugin, if that is the case I would be happy to help solve the problem.

    Thread Starter SooBahkDo

    (@soobahkdo)

    Hi Kyle,

    Thanks for your reply.

    I’ll do a bit more troubleshooting and report back.

    Phil D

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Hanging on Note Save’ is closed to new replies.