Hard way to register the Lucky Wheel + Export Emails

  • Resolved etelshop

    (@etelshop)


    4 years, 3 months ago

    Hello, Developer for WordPress!

    I’m a Premium user, and I have 2 problems:

    Problem 1: ( Hard way to register the Lucky Wheel by WordPress )
    I’m trying to register the license for Lucky Wheel but doesn’t work.

    Problem 2: ( Conflict to export the emails from Lucky Wheel )
    I’m trying to export the emails by the “report” option but it doesn’t work…

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support mivtt

    (@mivtt)

    Hi,

    Thank you for using VillaTheme’s plugin.
    1. Please follow this guide to get auto update key and support on VillaTheme’s forum for premium users.

    2. For the problem with exporting Emails, please create a ticket on our forum, we will help you check this issue. In fact, this function works normally on our site.

    Best regards.

    Thread Starter etelshop

    (@etelshop)

    Hello @mivtt

    Thank you for your answer.

    And now the support doesn’t answer the question anymore…

    Can you help…?

    Thank you

    Plugin Support mivtt

    (@mivtt)

    Hi,

    We are back to work this morning.
    We have received your topic and replied to you on forum for premium users, please just follow it: https://villatheme.com/supports/topic/plugin-doesnt-spin-doesnt-work/

    We offer support responding within 24hours, please kindly wait for our positive reply.

    Best regards.

    Thread Starter etelshop

    (@etelshop)

    Hello @mivtt

    I’m going to resend the credentials to access the website and fix the problem…

    Thank you

    Plugin Support mivtt

    (@mivtt)

    Hi,

    Yes, please just conversa on your topic on VillaTheme’s forum.

    Best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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