Have no access to Dashboard of new sites

  • I am new to WP Multisite and can’t figure out what is not working correctly.

    This is the domain: https://akashicsoultuning.com

    The subdomain I have created is dk.akashicsoultuning.com

    When I try to visit the subdomain, I get a “coming soon” page put up by the hosting company, Godaddy, so I believe the subdomain is getting created correctly.

    However, when I try to visit the Dashboard for the new site, I get a “File not found” 404 error.

    I’ve search the codex here and checked the settings as instructed, but I don’t quite understand enough coding to follow everything, so can’t find the tiny little mistake that I’m sure is holding up this project.

    Any help you can provide would be greatly appreciated. Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,
    I would suggest to contact at Godaddy Support to create wild card DNS for your WordPress Multisite.

    Thanks
    Mohammad

    Thread Starter Lesa

    (@lesa8)

    I already created the wildcard DNS and according to the forum posting that I have read in trying to fix this, if that wasn’t set up correctly, the sudomain wouldn’t be created. But it is being created… hence the “coming soon” page that appears when I try to visit the site.

    The problem is within WordPress itself. As a result, Godaddy support would be no help. They would direct me to contact WordPress. Which is the reason for this post.

    Hi,
    It seems that you have not created site for this https://dk.akashicsoultuning.com through WordPress Multisite. Please refer this The Ultimate Guide to WordPress Multisite for Multisite WordPress.

    Thanks
    Mohammad

    Thread Starter Lesa

    (@lesa8)

    You are not paying attention to what I am saying.

    I read the “ultimate guide” stuff. I’ve searched the forums for answers. I’ve read the codex and gone through the troubleshooting tips.

    What is broken here is NOT something obvious, like I didn’t create the site correctly… or I didn’t set up the wildcard!

    To prove this to you, I created another new site:
    https://testing.akashicsoultuning.com/wp-admin/

    And no surprise to me, I get the same result. File not found.

    But I can “visit” the site: https://testing.akashicsoultuning.com
    And get the same “coming soon” error. (So the subdomain is getting created correctly, but there’s no access to WordPress).

    This is exactly the problem that I described earlier.

    And it is very frustrating because I don’t understand coding enough to troubleshoot what isn’t working. I am here for that help. If you can’t help me, just say so, and I’ll go elsewhere.

    Hi,
    I am getting your issue exactly. Are you using the shared hosting? Just refer the article https://in.godaddy.com/help/enabling-wordpress-multisites-6143.
    Thanks
    Mohammad

    Thread Starter Lesa

    (@lesa8)

    I fixed it.

    Turns out, wildcard DNS is NOT the way to go when you are on Godaddy shared hosting. They simply don’t support automatically creating subdomains.

    If you want to use subdomains — and I do — you’ll need to manually create them in cpanel.

    This super helpful video explains how: https://www.youtube.com/watch?v=GsKeVBhM4EQ

    My multisite is the main domain so my document root was simply public_html

Viewing 6 replies - 1 through 6 (of 6 total)
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