Have not been able to upgrade since 4.3

  • Resolved Quarmor

    (@quarmor)


    8 years, 9 months ago

    I am still using version 4.3 and with each update I try out every new patch but it always seems to break, so I keep reverting back to 4.3. I am not sure if it is a conflict with plugins or theme. What I remember was the next update from 4.3 was suppose to fix a problem that was breaking some themes but I think in the process of fixes those, it broke* mine in the process. I want to be able to have latest patch to stay on par with security. Fixing this conflict is beyond me. All other plugins, core, and theme stay up to date with no issues.

    *Share buttons disappear or scrambled. Site still functional.

    https://www.ads-software.com/plugins/super-socializer/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Heateor Support

    (@heateor)

    We are not able to replicate this issue at our end. So, this is definitely due to something at your end.
    You can try deleting existing plugin and then manually installing the latest version. Follow the steps mentioned below for that:
    1. Navigate to Super Socializer > General Options page in admin area.
    2. Disable Delete options on plugin deletion option and save changes.
    3. Deactivate, delete plugin from Plugins page.
    4. Download latest version of Super Socializer.
    5. Install, activate the downloaded plugin from Plugins > Add New > Upload plugin page in admin area.

    Thread Starter Quarmor

    (@quarmor)

    Thank you. I have done this many times for every update. It has not worked. I find that other social work but they were not all inclusive for login and commenting. Social Media Feather is working great. I guess I will try to find other login and commenting plugins to supplement. Thanks for your time. Going to stop using your plugin unfortunately I have no choice.

    Plugin Author Heateor Support

    (@heateor)

    This is first issue of its kind. Sorry for the bad experience you had.

Viewing 3 replies - 1 through 3 (of 3 total)
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