• jginter

    (@jginter)


    I have the plugin installed & the plaid account activated to production and stripe added in the plaid account & ACH enabled in Stripe. But when I add the shortcode and try to make a transaction, no banks show up.

    Please view the page and see that it doesn’t work. If you need to log in to do it (& I’m not sure if/why this is necessary) please use user: testuser and 5lVgh1!3Lm26Lb1HcfHPMBph as password.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 16 through 21 (of 21 total)
  • And last, how do I gain access to make those changes? Those radio buttons shown in your picture of how to add API etc or choose between Production, Development, Sandbox do not exist for me in WP.

    Plugin Author justinwhall

    (@jwind)

    Sounds like you are not an admin. Can you have someone upgrade your user?

    A donation done ?? I actually do and should have full Admin access. Here is an example

    https://drive.google.com/drive/folders/1FqHz4LhNxF4eUjmY-Ux4pRTXgeEEmnIW?usp=sharing

    Hi Justin, you what. Although for reason I can’t see the actual Radio Buttons to know if I’ve selected the correct mode I’d like to operate in. As long as I click on that mode and then hit save. It then actually works. The problem the whole time was I couldn’t view what mode of operation your tool was working in. Wow! All this time and it’s working like a charm now. Thanks again! Great Plugin!

    Plugin Author justinwhall

    (@jwind)

    Then at this point, the issue is not the plugin but something else. I can’t say for sure but my guesses would be one of the following:

    1) Your theme is conflicting with the plugin (try a different one)
    2) You have something weird going on with your browser. Addon or something. (try a different one. Ideally chrome).

    tldr, the inputs are there and are likely being hidden by some CSS.

    You’ve been of great help and super patient! Again, this is a bit new to me, but you hung in there. Thanks so much!

Viewing 6 replies - 16 through 21 (of 21 total)
  • The topic ‘Have production plaid account but no banks come up’ is closed to new replies.