Have we been blocked?

  • fariazz

    (@fariazz)


    7 years ago

    Hi there!

    Just wanted to check if we’ve been blocked, and if that is the case, what we would need to do in order to be unblocked.

    The plugin stopped working a few hours ago after months of no issues.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author advanpix

    (@advanpix)

    Hi,

    Yes, we have just blocked that domain, because you have never used cache in QuickLaTeX.
    This puts load to our server (every formula image was served by our server).

    Please enable cache in QuickLaTeX plugin settings page.
    We will unblock the address later today.

    Thread Starter fariazz

    (@fariazz)

    Thanks for the very quick response!

    My apologies for not having this properly configured. We’ve now created the folder “ql-cache” and given it writing permissions. It should work fine now.

    Thread Starter fariazz

    (@fariazz)

    (can you let me know when it’s unblocked so that I can re-enable the plugin – with the blocked domain the site never loads if I keep the plugin on)

    Plugin Author advanpix

    (@advanpix)

    We unblocked your domain, please test now.

    Thread Starter fariazz

    (@fariazz)

    Thank you so much for your help! It’s working well now and I have made sure the equations are being loaded from the cache.

Viewing 5 replies - 1 through 5 (of 5 total)
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