Having problem to open the chat in new window

Are there any errors in the Firefox error console?

I’m having the exactly same error that the OP experienced. I’m using Chrome and WP 3.1.2 + BP 1.2.8.

Did you check the chrome error console?

99% of the time it is due to a rogue javascript error that has nothing to do with the chat plugin. Please check that.

I tried firefox error console and it shows this error in the chat page.

document.getElementById(“buddypress_ajax_chat_ad_frame”) is null.
https://mysiteURL/wp-content/plugins/buddypress-ajax-chat/bp-chat/chat/index.php?channel=Public

WHen I click the link I see this part is highlighted.
document.getElementById("buddypress_ajax_chat_ad_frame").src = url;

Nothing further error is found yet.

That helped a million!!! Thanks:) I just uploaded a fix for it. Thanks again:)

Thanks for the fast update, Dfa327. I really appreciate your hard work.
But it still has the exactly same problem the op experienced without any script error.

One more update about this.

Tested with:
Freshly installed WP 3.1.2 + BP 1.2.8 + Buddypress-ajax-chat 1.4.2
No plugin except for buddypress is installed and basic BP theme is used.

The same problem occurs.

That’s interesting as I just did a fresh install of wp, bp and the chat plugin and no errors at all.

Perhaps you have a caching problem enabled and are still looking at old files?

I looked into the code and found the error $forumName variable is not used properly..

In the /wp-contents/plugins/buddypress-ajax-chat/bp-chat.php

It worked when I replaced line 341-342

echo __('<p>Notice a popup window will try to appear.<br />  If you are using I.E. you might need to hold down the CTRL key when clicking on chat to allow the popup screen to appear.</p><p>If all else fails you can <a target=\'_new\' href="', 'bp-chat'); echo get_bloginfo('wpurl') . "/wp-content/plugins/buddypress-ajax-chat/bp-chat/chat/index.php?channel=$forumName"; echo __('> click here</a> for a new chat window.', 'bp-chat');
            echo "<script>window.open('" . get_bloginfo('wpurl') . "/wp-content/plugins/buddypress-ajax-chat/bp-chat/chat/index.php?channel=$forumName" . "', 'BuddypressAjaxChat', 'menubar=no,resizable=no,status=no,toolbar=no,location=no,directories=no,height=600,width=700');</script>";

to this,

echo "<p>Notice a popup window will try to appear.<br />  If you are using I.E. you might need to hold down the CTRL key when clicking on chat to allow the popup screen to appear.</p><p>If all else fails you can <a target='_new' href=" . get_bloginfo('wpurl') . "/wp-content/plugins/buddypress-ajax-chat/bp-chat/chat/index.php?channel=".$forumName."> click here</a> for a new chat window.";
            echo "<script>window.open('" . get_bloginfo('wpurl') . "/wp-content/plugins/buddypress-ajax-chat/bp-chat/chat/index.php?channel=".$forumName."', 'BuddypressAjaxChat', 'menubar=no,resizable=no,status=no,toolbar=no,location=no,directories=no,height=600,width=700');</script>";

I don’t think the problem is with the $forumName, but using __ syntax on a changing variable. I can see that not matching in the language files.

I’ll make an update and remove the __ syntax. That should solve it.

Thanks:)

Hi Again,

I found the issue. It was missing an ending quote! I made the fix and uploaded 1.4.3. Thanks for your help with this.

Thanks,
Dave:)