Having recent publicize issues with Facebook and Twitter

  • Resolved bruceparker1

    (@bruceparker1)


    4 years, 10 months ago

    This month, publicize has been acting up with Facebook and Twitter.

    On Facebook, about two-thirds of all my posts are posting without the photo and headline. In those cases, the link that does post with some text is https, whereas my site is just an http site. To get around this, I have had to manually post on Facebook without using JetPack publicize.

    On Twitter, my posts post normal and look and appear normal, but the link doesn’t redirect to my site’s proper http address. It attempts to send readers to https:// which then blocks the redirect and offers a warning to readers, because my site is http, not https.

    The site is https://www.truenorthreports.com

    I currently run JetPack 8.1 on WordPress 5.2.4

    Thanks for taking a look.

Viewing 4 replies - 16 through 19 (of 19 total)
  • Plugin Support lizkarkoski

    (@lizkarkoski)

    Your stats aren’t going to be affected as you’ve expressed concern over. It’s always a good idea to preform a site back up before you make changes to plugins and/or themes.

    Plugin Support lizkarkoski

    (@lizkarkoski)

    Let us know once you’ve removed and reinstalled Jetpack so we can take another look at our connection from this side of things.

    Thread Starter bruceparker1

    (@bruceparker1)

    Hi KokkieH, LizKarkoski, etc.

    Here’s an update. About four days ago I contacted our server hosting service, GoDaddy, and they deleted the “placeholder” self-signed SSL certificate associated with our website. (It doesn’t serve any function or have any purpose since we are currently an http site.) Since then, we have not had any issue with JetPack Publicize posting an https link to Facebook and Twitter.

    I probably need to monitor this for another week or so to be sure everything is “fixed,” but going four days without a problem is a very good indicator that we may have eliminated the root cause. Will check back next week with another update.

    Since I have not been experiencing any issue over the past four days, I have not needed to delete and re-install the JetPack plug in. Just FYI.

    Plugin Support KokkieH

    (@kokkieh)

    Thanks for the update. Keeping our fingers crossed that the issue won’t return ??

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Having recent publicize issues with Facebook and Twitter’ is closed to new replies.