hcaptcha – I have errors appearing in chrome but never installed it

  • Resolved sarahweb

    (@sarahweb)


    1 month, 2 weeks ago

    Does anyone know if newassets.hcaptcha.com is pre built into woo?

    using the checkout block is throwing the odd error and in dev tools in chrome is is saying

    POST htpps:///api.hcaptcha.com/getcaptcha (too many requests)

    thanks

    Sarah

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey Sarah ,

    newassets.hcaptcha.com is not built in to WooCommerce core – I believe it’s coming from this plugin: hCaptcha for WP

    Can you try temporarily disabling the hCaptcha for WP plugin and see if this resolves the Checkout issue? If not, can you please clarify what exactly is happening on the checkout page? If a screenshot helps, please share one with us here.

    Snipboard.io?can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Also, please can you share the following:

    • System Status Report:?you can find this via?WooCommerce?→?Status. Select?Get system report?and then?Download for Support. This will download a TXT file that has the contents of the SSR which you can then share with us here.
    • Fatal Error Log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs

    Cheers

    Thread Starter sarahweb

    (@sarahweb)

    Hello thank you for the update – I am NOT using that plugin – which was why I was asking if it was part of WOO core – as it seems to have appeared – however after further digging it seems that STRIPE does use it and its coming from STRIPE themselves so I am speaking to them

    thank you

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey @sarahweb ,

    Glad to hear that you managed to find where this was coming from. ??

    Since this has been resolved, feel free to create a new topic if you need any further help.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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