Header and footer of the site are not loaded

Hello,

Thank you for bringing this issue to our attention. We are currently investigating the problem, and I assure you that we will work on a solution. Once the issue is resolved, we will promptly inform you. If you have any additional details or specific observations, feel free to share them, and we’ll do our best to address the matter effectively. Your patience is greatly appreciated.

Thanks & Regards

HI,
Thanks for the reply.
The plugin was temporarily closed on the WordPress site (I hope it comes back online soon) and I went to your Github space and downloaded revision 2.3.6 of the plugin but the reported problem is still present.
It seems to me that the problem of the header and footer of the site not loading is located in the “templates” files of the plugin. When do you think we might have news on this?
Thank you and greetings

hey fagfrank
I am encountering a same issue this plugin

I’m still facing the problem with the header and footer not loading. and showing erroes like : Attempt to read property “post_status” on null

It seems plausible that the issue lies within the “templates” files of the plugin, as you suggested. If you happen to find any updates or solutions to this problem, I would greatly appreciate it if you could share them with me as well.

Thank you for your time and understanding.

Hi @kulcoding,
as you may have read, I am a user and not the creator of the plugin. We have to wait for news from @codersajjad.
We hope to have some good news soon.

thanks fagfrank for the response
Let’s indeed hope for positive developments from @codersajjad

hey fagfrank

I figure out the Plugin issue and managed to find a solution. I believe you might be facing a similar problem. If you want i can fix it for you. Let’s connect on Instagram – it’s easier to message there. My handle is ankit____jangid https://www.instagram.com/ankit____jangid?igshid=OGQ5ZDc2ODk2ZA==

Hi kulcoding,
I don’t use Instagram.
Can you post the solution to the problem here?
Thank you

Hello,

I’m pleased to inform you that the reported issue has been addressed and resolved in the latest version of our plugin. You can update to the latest version to enjoy the fix and improved functionality.

Thank you for choosing EazyDocs, and we hope you enjoy working with our plugin!

Best regards,
spider-themes

Hi codersajjad,
thank you for your decisive action.
I had noticed the resolution of the problem from version 2.3.7 of the plugin (I have now installed version 2.3.8) but I think there is still a little something to fix.
Take a look at the screenshots I attach, when I load an EazyDocs document the site header is not the one set by WordPress FSE but has wider margins.

Can you give me a tip on how to keep the original header set in the WordPress Gutenberg editor?
Thanks again for the support and happy holidays

Could you please let us know which theme you are currently using? This information will assist us in providing you with more tailored guidance to resolve the header margin issue. Thank you for your patience, and we look forward to assisting you further. Happy holidays!

Hi codersajjad,
the themes I am using with EazyDocs for which I report the problems in the header are:

1. Papanek https://www.ads-software.com/themes/papanek
2. Twenty Twenty-Four https://www.ads-software.com/themes/twentytwentyfour

Hello,

After thorough investigation with the Papanek theme, we have identified that the issue originates from the theme itself. Changing the page template from “Elementor full width” to another resolves the problem, indicating a lack of proper support for Elementor within the theme. If you switch the template, the design-related issues should be resolved.

Thanks for your understanding.

Hi. I’m the author of the Papanek theme. I just want to say that the Papanek theme doesn’t just have “a lack of proper support for Elementor.”‘ It doesn’t support Elementor at all. Because using Elementor with FSE themes is absurd.

Roman Fink Thank you for your confirmation.

Hello,
the graphic engine used by the two themes I reported to you is Gutenberg (and not Elementor) in version 17.3.0 with WordPress version 6.4.2.
Roman Fink is right, Papanek is not an Elementor theme.
I think you got confused ??