Viewing 3 replies - 1 through 3 (of 3 total)
  • wprsupport

    (@wprsupport)

    Hi @adictivedesign

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

    Thread Starter adictivedesign

    (@adictivedesign)

    First of all, i want to thank you for the quick answer.

    Second, i found a solution meanwhile – big sorry for not thinking about it before and posting this thread.

    Solution:
    Changed the template to “elementor full with”, had to adjust all the sections and so on (make it full width and stretch section + adjust the blocked radius).
    Header appeared again on the pages but had to fix the settings for the sections – what wasnt necessary before.

    Thread can be deleted.

    wprsupport

    (@wprsupport)

    Hi @adictivedesign

    Thanks for the update.

    We are glad that you were able to find the solution by yourself.

    In case you need any further assistance, please free to contact us at any time.

    Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Header disappeared on individual page – royal addons’ is closed to new replies.