• steaminfo

    (@steaminfo)


    I have the ivory search plugin that displays on the top right of all my pages at steamtraininfo.com . It has been working well. Suddenly when one clicks on the search icon in any page, the header disappears.

    Ivory search support says it is a Zakara problem.

    How do I fix this.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi There,

    You have opened the topic for Zakra theme support in the Colormag theme. However, we would like to inform you that this is not an issue. When you click on the search, the search section will hide the navigation to provide the priority. For your confirmation, you can check on our demo site: https://zakrademos.com/agency-03/

    This is not a bug or issue; it is a feature of the Zakra theme. You will need to work on the color configurations on your site so that the search close button will be visible.

    Also, if you need help with the Zakra theme, We recommend you create a support topic here: https://www.ads-software.com/support/theme/zakra/

    Regards!

    Thread Starter steaminfo

    (@steaminfo)

    this response makes no sense. when one clicks on the icon, everything goes blank and there is no box into which one can insert any search term. This never happened before. I changed nothing and now this issure

    To understand the feature, please check the demo link we provided and compare it with your site. Your search box, header area, and icons have the same color, so you misunderstood the feature.

    We have found your other topic on Zakra theme support, so we recommend you close this topic here and continue the conversation on the Zakra forum.

    Thread Starter steaminfo

    (@steaminfo)

    The link you provide is not a demo site.

    Please recheck our first response; we have added the demo link so you can compare the new search feature, or you can see it in this screenshot: https://imgur.com/Hdkf4cV

    Thread Starter steaminfo

    (@steaminfo)

    that link is not a demo! it is an agency page.

    In any case I have gone through the procedure below and it does nothing to make stop the search icon from making the header blank. that search icon has been in sidebar right.

    We have checked the latest version’s color options and found that the individual page’s Primary menu color options are not working. Still, we have a feature to customize the color from the customizer option, which is working fine.Please go to your dashboard >> Appearance >> Customize >> Header & Navigation >> Primary Menu >> Scroll down to the style section and change the color according to your needs. Our upcoming theme update will fix the individual primary color menu feature.

    In the ivory search settings I made a change to enable ivory search in the primary menu.

    I went to sidebar right where ivory search was called, and deleted it.

    Now I can search from the primary menu but, the ivory search menu still appears to the right of the primary menu. And clicking on it makes the header go blank.

    In the dashboard that icon does not show. But it shows on the published web page.

    How do I get rid of that icon.

    Thread Starter steaminfo

    (@steaminfo)

    I have tried changing colors. The only thing that happens is the menu color changes. When on clicks on the ivory search icon, the header goes blank.

    So I went to the ivoryh search settings and enabled showing ivory search in the primary menu. In the priary menu, one can search and the header acts normally.

    As a next step I removed Ivory search from the right sidebar.

    In the customize section, the icon no longer shows. However, when the changes are published, the icon remains to the right of the ivory search in the primary menu. And if one clicks on that icon, the header goes blank.

    Why is the icon on the published page but not in the customize section?

    How do I get rid of that icon?

    And once again, changing colors does not affect that icon.

    G Granai

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Header disappears on search’ is closed to new replies.