Header displayed wrong on specific pages

  • Resolved SebFeast

    (@sebfeast)


    10 years ago

    I’ve recently encountered a problem on our WordPress site where, in one specific area, the header is being handled differently. More specifically, the header image in this one area of the site isn’t being displayed where it should and is instead being replaced by a different image.

    Firstly, here’s an example of how it’s supposed to look: https://www.bh-impetus.org/story/elaine-miles-story/

    The ‘Neighbourhood Care Scheme’ project has its own photo and overlay displayed in the header. Further down the page, there’s a photo unique to “Elaine & Miles’ Story”. All the stories on the site commonly work perfectly, like all of these from another project.

    However, under the ‘Interact’ project, if you go to either of its stories ( “Gemma’s Story” or “Richard’s Story” ) you will see that the header image has been replaced by the story’s featured image.

    Our site was designed by a developer we no longer have any contact with, and as I am not especially savvy myself (though I do what I can via Google and these support forums) I really don’t know what the problem is or how to fix it — or if I’ve posted this in the right place. I’ve tried disabling recently installed plugins that could’ve caused the problem, but no use.

    Can anyone help? What do you need from me?

Viewing 4 replies - 1 through 4 (of 4 total)
  • IamMarvin

    (@wp-marvin261)

    Did you check your page that has a featured image in wordpress admin panel and look for featured image at the right corner?

    Please do not un-install any plugin. It is not related with your case

    Thread Starter SebFeast

    (@sebfeast)

    Hi, thanks for responding.

    The service (Interact) has its own featured image in this area of the admin panel, which shows up properly on all the other Interact pages. Individual stories each have their own featured images as well — this works fine for stories under every other service, but not Interact.

    What is shown in the “featured image” section for both the service and story is still what I would expect.

    Michael

    (@alchymyth)

    how does your theme select the header image?

    the code for that might be in header.php of your theme…

    if it is not an issue with the sizes of the featured images, and if you can’t see any reason in header.php, and if the developer of your theme is not contactable, you might possibly need to consider to hire somebody https://jobs.wordpress.net/, as this forum cannot really help with comercial custom themes without free access to all codes; https://codex.www.ads-software.com/Forum_Welcome#Commercial_Products

    Thread Starter SebFeast

    (@sebfeast)

    After messing around in my code, I led myself back to the area of the dashboard where stories are grouped by project. There I noticed that the word “Interact” (using a lower case “a” everywhere else on the site) was written “InterAct”. Changing this solved the issue completely.

    While I still don’t understand why — and probably never will — the problem is solved. I’ll attribute it to weird coding and move on.

    Moral of the story: Want to change something seemingly insignificant on your website? If your site is written in lots of unfriendly code without notes and you’re an amateur who barely even understands php…don’t, or at least change it in every single possible location it appears in!

    Thanks for your input wp-marvin and alchymyth, sorry that it ended up being something silly.

    Seb

Viewing 4 replies - 1 through 4 (of 4 total)
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