Header doesn’t display properly on posts

  • Resolved anrit

    (@anrit)


    1 month ago

    Hi! I have a custom header set to display on entire website but it’s not working properly on posts. I even added a rule for it to display on posts and it’s still not working.

    For comparison: the correct header on pages (e.g, https://freelancerscompass.com/news/) is purple and has a wider space for the menu; on blog posts (e.g., https://freelancerscompass.com/to-niche-or-not-to-niche/) the color is black and the menu displays on multiple lines). Are there other settings I need to check?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @anrit ,

    We are not sure why this is happening. We will need to debug the issue from your site’s backend. To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

    When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

    Thank you for your understanding, and we look forward to assisting you!

    Kind regards,
    Ankush ??

    Plugin Support bsfankusht

    (@iankusht)

    Hi @anrit ,
    ?
    Just checking in to see if you’ve had a chance to open a support ticket regarding this issue. If you have, could you please confirm if the query reported has been resolved? If the issue is still ongoing, and you’ve already opened a ticket, kindly share the ticket ID with us so we can assist you further.

    I am marking this thread as Resolved due to inactivity. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with. Thank You.
    ?
    Kind regards,
    Ankush???

Viewing 2 replies - 1 through 2 (of 2 total)
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