Header, Footer builder does not work, keeps loading

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @iftekharrahman,

    Usually, something like this will display an error message in the browser console. Can we get the message?

    At the moment we don’t know what is causing this but you can try disabling all plugins except Elementor and Jeg Elementor Kit. Usually, this problem can occur because there is a conflict with the plugin.

    If this problem persists, you can try reconfiguring the Permalink structure in the Settings -> Permalinks menu. Choose any permalink, save, open the Elementor Editor, then restore the permalink as before.

    Screen-Shot-2022-11-17-at-14-03-50

    We will wait for further news from you.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @iftekharrahman,

    How are you? We haven’t heard of it in a long time.

    Recently we just encountered a Header/Footer Template issue with the Metform v3.0.0 plugin. Do you also have the Metform plugin on your site? If you have it, we currently recommend that you downgrade the Metform plugin to v2.2.1.

    We will wait for further news from you. If there are no new replies within a few weeks, we’ll mark this topic as resolved.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @iftekharrahman,

    We have today updated the plugin to v2.5.11, and believe this issue can be resolved by updating it. We hope you can back up your data and update the plugin afterward to fix this issue.

    We look forward to hearing from you. If there’s no reply in the next few weeks, we’ll mark this topic as resolved.

    Thank You

Viewing 3 replies - 1 through 3 (of 3 total)
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