Header, Footer Builder Not Working w/ Elementor

Hello @01adityakarki,

We apologize for the inconvenience. Can you give us the full error you are getting? If you want to rollback, try to rollback to a version below 3.5.0 (Elementor v3.4.8).

It seems that the error is not related to Jeg Elementor Kit plugin, can you try reconfiguring your WordPress permalinks? For methods, you can follow the article in the link below.

https://www.inmotionhosting.com/support/edu/wordpress/reset-permalinks-wordpress/

If it still doesn’t work, we recommend that you disable all plugins except Elementor and Jeg Elementor Kit to make sure that this issue is not coming from another plugin. Please try it with the latest plugin.

We will wait for further news from you.

Thank You

I’m facing the same issue. I have Cyberse Kit installed, and I have Elementor Pro, which is working fine on the pages without any loading Issues. The theme footer and header, and 404 page should be set with Jeg Elementor, but the Elementor Dashboard is not loading inside Jeg Editor for the headers and footers.

I followed the instruction on Cyberse:
https://themeforest.net/item/cyberse-virtual-reality-service-elementor-template-kit/36648918?_ga=2.232253339.524004244.1669981152-1337656372.1664879881

Also, I tried all the remedies posted in this help section, including the WP Memory limit and the permalinks.

Please advice.
Thanks

Hello @juzif,

We apologize in advance for this inconvenience. Do you have the MetForm plugin? Previously we have found conflicts with the MetForm plugin v3.0.0 and above. We recommend you downgrade to v2.2.1 and below if you have this plugin.

To have the previous version of the MetForm plugin, please download it from this page.

https://www.ads-software.com/plugins/metform/advanced/ (https://downloads.www.ads-software.com/plugin/metform.2.2.1.zip)

Thank You

Thanks thats worked like a charm.
Would MetForm fix this issue in their Plugin?
Or can you do something about it?

Hello @juzif,

We’re glad to know.

We’re not sure if MetForm will fix this issue, but we’ve previously tried to address this issue. A possible fix will be in the next update. We’ll let you know when a fix is available in a future version.

Thank You

Hello @01adityakarki and @juzif,

Today we’ve updated the plugin to v2.5.11, and a fix for the Header/Footer Template conflict with the MetForm plugin is included in this update. We hope you can update the plugin to resolve this issue.

Before updating the plugin, we hope you can back up your data first so it can be recovered in case of any unwanted errors.

Thank You