Header for reviews incorrectly displays “null reviews for {Product Title}”

  • Resolved markasmith89

    (@markasmith89)


    3 years, 6 months ago

    Hi, I’m having trouble with the header for the review plugin. All products have the header “null reviews for {Product Title}” even though many do have reviews. Is there a way to fix this bug?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin!

    Can you please try to deactivate our plugin and check if it helps to resolve the problem?

    Thread Starter markasmith89

    (@markasmith89)

    Sure! Hmm I just deactivated the plugin and it didn’t fix the problem. Does that mean this is a WooCommerce issue?

    Plugin Support cusrev

    (@cusrev)

    Thanks for providing additional information.

    Then, it is most likely a problem with your current theme. Can you please try to temporarily activate any official WordPress or WooCommerce theme (e.g., https://woocommerce.com/storefront/) and check if it resolves the issue?

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)
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