Header Image Email Icon Not Working

  • Resolved KristenFloydBridal

    (@kristenfloydbridal)


    8 years, 11 months ago

    I have the Fortunato Pro theme. I have entered my email in the Fortunato Pro Theme Options under the Social Network section. The email icon is now on the header images for each page. However, when I click on them nothing happens. Is this an issue with the way I have entered the email [[email protected]] or another issue?

    Site: https://www.kristenfloydbridal.com

    Appreciate the help.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,
    This forum is only for the Free theme support so you have to ask your question on Premium theme support forum. Try to find the solution there. If you have further more query feel free to ask.
    Thanks

    Theme Author CrestaProject

    (@crestaproject)

    I can answer here because your request is valid also for Fortunato Free ??

    This depends on how you’ve set your browser. If nothing happens it means that you have not set a “handler” for the “mailto” protocol.

    If you use Google Chrome, just write this address in the bar chrome://settings/handlers and you’ll set a handler for mailto protocol, for example, in my case, I set mail.google.com (GMail).

    In this way, when I click on a “Email Link”, will open the GMail page.

    Each browsers has its own method to insert an handler, a Google search will help ??

    PS: In case you had not realized, your site has no problem ?? The others users, including me, if we click on your email button, they can send you an email ??

    Thread Starter KristenFloydBridal

    (@kristenfloydbridal)

    Wow – super easy fix. Thank you so much for the quick reply.

    Happy Friday!

Viewing 3 replies - 1 through 3 (of 3 total)
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