• Resolved melissamcnakcs

    (@melissamcnakcs)


    I updated to the latest Kale theme and the header image is too wide. Even the default header image is too wide so not limited to my photo.

    Also, my Amazon JS image on the side bar text widget will no longer display.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello

    Hope you are having a great day and thanks for contacting us!

    I’m not sure why you have the image issue as it’s not happening on other installs I’ve checked, but in order to fix that please go to WP Admin > Appearance > Customize > Additional CSS and inside that box, add the following code:

    .frontpage-banner img {
        width: 100%;
    }

    Regarding the Amazon JS, I can see an Amazon banner (Fresh) on your site. Is that it ?

    Please, let me know if you need any further assistance.
    Kind regards,
    Diego

    Hi @melissamcnakcs.

    Thank you for contacting us and for using our theme. We appreciate it.

    Sorry about this issue with the image, please try to add this to Customize -> Additional CSS

    .frontpage-banner img {
    	width: 100%;
    }

    As far as Amazon is concerned, I can see Amazon’s ad in the sidebar. I can make a screenshot if you want?

    If you have additional questions, feel free to ask.

    Kind regards.

    Thread Starter melissamcnakcs

    (@melissamcnakcs)

    Thanks – the banner img to 100% worked just fine but I still don’t see the JS for the Amazon Fresh ad. If I use the iFrame option, it partially shows the image but not completely. Perhaps that what you saw.

    Well, you have quite a lot of things going on in browser’s console

     CSS3119: No fonts available for @font-face rule
    genericons.css (14,5)
    
     CSS3114: @font-face unable to load invalid OpenType font.
    social-logos.eot (1,1)
    
     CSS3119: No fonts available for @font-face rule
    social-logos.min.css (1,39)
    
     SCRIPT1002: SCRIPT1002: Syntax error
    mcnackskitchen.com (977,41)
    
     SCRIPT438: Object doesn't support property or method 'trackingUtils'
    dynscript-1.js (3,12)
    
     HTML1512: Unmatched end tag.
    mcnackskitchen.com (1037,94)
    
     SEC7120: Origin https://www.youtube.com not found in Access-Control-Allow-Origin header.
    
     HTTP502: BAD GATEWAY - The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request.
    (XHR)GET - https://googleads.g.doubleclick.net/pagead/id
    
     HTML1521: Unexpected "/body>" or end of file. All open elements should be closed before the end of the document.
    mcnackskitchen.com (1229,1)
    
     SEC7120: Origin https://www.youtube.com not found in Access-Control-Allow-Origin header.
    
     HTTP502: BAD GATEWAY - The server, while acting as a gateway or proxy, received an invalid response from the upstream server it accessed in attempting to fulfill the request.
    (XHR)GET - https://googleads.g.doubleclick.net/pagead/id

    Some of these seem to be related to the way your server or website is set up.

    You seem to have quite a few issues with JavaScripts, visible from a browser’s Console. I’ve tried to post the whole report but the message got held for moderation. ??

    Thread Starter melissamcnakcs

    (@melissamcnakcs)

    Not sure what that means. Oops ??

    Thread Starter melissamcnakcs

    (@melissamcnakcs)

    I see the errors in console now (never seen that). I’m reaching out to Amazon to see if I can figure out why. It just happened all of a sudden so not sure what is going on. Thanks.

    You should as well pass the log to your hosting support, which seems to be HostGator. Ouch…
    They should have a look at it too.

    Kind regards.

Viewing 8 replies - 1 through 8 (of 8 total)
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