Viewing 13 replies - 1 through 13 (of 13 total)
  • Why do your images have a sub-domain file path:

    https://test.yousimplybetter.com/wp-content/uploads/2012/12/icon-rss.png

    Thread Starter djmartin

    (@djmartin)

    Of course that’s the problem! The site was set up in test mode by my old developer and needs to come out. Can you help me further by telling me a) how to find the sub-domain file path to change out of test mode? and b) do I need to upload the images again?

    If it’s just a question of updating those file paths, this might be what you want –

    https://www.ads-software.com/plugins/velvet-blues-update-urls/

    Make sure you backup the database before doing that though :).

    Thread Starter djmartin

    (@djmartin)

    I tried velvet blues and it said that all the files were updated but the problem is still there – no header images!

    Should I try to reinstall the theme? Or install a new theme? If so, which one is closest to toolbox and would map over the best?

    The images in your slider are still pointing to https://test.yousimplybetter.com/wp-content/uploads/2012/12/banner.jpg

    Thread Starter djmartin

    (@djmartin)

    I don’t know how to access them to make the change from ‘test’ to not test – velvet blue didn’t do it and when I try to change the html in the theme customize it doesn’t save. How do I access the slider?

    Is it part of your theme? Or is it a plugin?

    Thread Starter djmartin

    (@djmartin)

    a plugin

    Where did you download this plugin from?

    Thread Starter djmartin

    (@djmartin)

    it’s easing slider lite

    Thread Starter djmartin

    (@djmartin)

    But my original question is still unresolved – images in header not showing up – advice to use velvet blues plugin did not work – what else? Where is the path for the toolbox theme images to change out of ‘test’ mode???

    Thread Starter djmartin

    (@djmartin)

    I have resolved this issue myself which I can explain for any other non-techies like me (I am not a programmer, but the company that set up my website were experts, hence the toolbox theme choice, much to my disappointment after we parted ways)
    The fix was easy to do, which was to go to ‘appearance’ then to ‘editor’ then to ‘header’; inside the header html was the problem, which the programmer who wrote the code did not link directly to the source (FB, twitter, RSS, LI). Once that code was corrected, the source images appeared fine.
    This issue can be closed.

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Header images used to appear, suddenly gone without changes’ is closed to new replies.