Header Is Replaced By Featured Image Automatically?

  • I set the Header Image for our website in Appearance>Header. It worked flawlessly. It appeared at the top of every Page and Post, without fail.

    However, a few days ago, an odd behavior has occurred. Any time a user makes a new Post, and sets a Featured Image, the image we’ve chosen as the Header, no longer appears. When you view a Post, you instead see the image set as the Featured Image for that Post, as the Header.

    We don’t know how to turn this off. Any ideas?

    Note that this unexpected behavior is not working retroactively; Posts before a certain date, the correct Header appears.

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  • Moderator jordesign

    (@jordesign)

    Hi @cvr2006 – this definitely does sound a little odd. Especially with it behaving differently on new VS old posts. Are you able to share a link to the site so we could take a closer look?

    It’s also possible this may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you can install plugins, install and activate “Health Check”: https://www.ads-software.com/plugins/health-check/
    It will add some additional features under the menu item under Tools > Site Health.
    On its troubleshooting tab, you can Enable Troubleshooting Mode. This will disable all plugins, switch to a standard WordPress theme (if available), allow you to turn your plugins on and off and switch between themes, <strong>without affecting normal visitors to your site</strong>. This allows you to test for various compatibility issues.

    There’s a more detailed description about how to use the Health Check plugin and its Troubleshooting Mode at https://make.www.ads-software.com/support/handbook/appendix/troubleshooting-using-the-health-check/

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