Header is too big on Dokan store page whereas it is normal on all other pages

Hi @behappiest

Hope you are doing well. I have checked your site’s single store page. The Store header is perfectly showing on the page but your site’s primary header seems to be bigger in the height.

I have checked the header looks like it’s from your theme. Kindly change your theme to any default theme like Twenty TwentyOne or Storefront and check if that exists or not. Or you might create a custom header that is not working properly.

If the above doesn’t solve your issue then we will need to investigate the issue further. Bu as per WordPress community rules, we are unable to ask for any sensitive information.

Kindly contact us from here and we will try to find out the actual reason and provide a solution if possible.

Best Regards!

Thanks for the reply Shafin.
It is site’s header but on other pages it is normal. Since Dokan vendor store page is auto-created so I dont have any control over it. Apart from theme change, can you suggest some steps to debug or fix the issue ?

Hi @behappiest
Thanks for your further clarification,

You are right that the Store page loads directly from the plugin and modification needs supported page builder or customize on the codebase.

But no worries, we will further investigate the issue and will try to provide the best solution. We will need sensitive information about your site to proceed which we cannot ask you on a public discussion. Kindly contact us from here and we will try our best to help you out.

Best Regards!

Hello,
I believe you are doing well,

As you haven’t replied for a long, I’m considering that you have got the solution and I’m also resolving this topic.

But feel free to create another one anytime.

Stay Safe ??