Header Menu not working properly?

Hi there,

Thanks for using Anderson.

Your screenshot shows that you have created the menu but not assigned it to one of the theme’s menu locations. Therefore your menu is not displayed on the website and the default fallback menu is used (which is a list of all your static pages).

You have to assign your header menu to the Main Navigation menu locations on the Manage Locations tab in the menu settings.

Cheers,
Thomas

Hi, thanks for the help, I purchased the Unlimited club over the w/e so I will install the paid version then get back to you. Meantime I had contacted your support for another issue and no response as of this writing.

For future purposes, can you provide a or email contact which might give me the fastest response please?

Hi again,

Thanks for purchasing the Unlimited Club.

You can reach our tech support on https://themezee.com/contact/

We answer within 24hours on business days. At the moment we have no unanswered emails in our help desk. We do not offer support via social media or other channels.

Cheers,
Thomas

Ah and I just checked, I answered your question about changing the email address this morning, about 12 hours ago. We do not always work on weekends, so it can take until Monday for a response.

Cheers,
Thomas

Oh so you had replied to Ina’s email since she is the purchaser. So any correspondence via your site’s support form from now will go to my email, is this right please?

• This reply was modified 6 years, 2 months ago by mikehende.

Oh, it’s ok, I got the email, it was in my spam, thanks,

We will reply to the same email address you have contacted us with.

Cheers,
Thomas