• Hi guys,

    My website’s header changed from the top of the website to the left side. How can I fix this?

    I also tried to reload a prior backup version but there is this error if it helps. Code is below

    Thanks in advance.

    Final checks

    Looking for plugins archive: file name: backup_2024-12-17-1141_Outdoor_Sofa_Lounges_and_Dining_63ba40c8a081-plugins.zip

    Archive is expected to be size: 158513.2 KB: OK

    Looking for themes archive: file name: backup_2024-12-17-1141_Outdoor_Sofa_Lounges_and_Dining_63ba40c8a081-themes.zip

    Archive is expected to be size: 63446.4 KB: OK

    Looking for uploads archive: file name: backup_2024-12-17-1141_Outdoor_Sofa_Lounges_and_Dining_63ba40c8a081-uploads.zip

    Archive is expected to be size: 239692 KB: OK

    Looking for others archive: file name: backup_2024-12-17-1141_Outdoor_Sofa_Lounges_and_Dining_63ba40c8a081-others.zip

    Archive is expected to be size: 9163.1 KB: OK

    Plugins

    Unpacking backup... (backup_2024-12-17-1141_Outdoor_Sofa_Lounges_and_Dining_63ba40c8a081-plugins.zip, 154.8 MB)

    Unzip progress: 5322 out of 38132 files (6 B, plugins/mailpoet/vendor/composer/index.php)

    Unzip progress: 6323 out of 38132 files (15.5 MB, plugins/mailpoet/vendor/composer/autoload_namespaces.php)

    Unzip progress: 7324 out of 38132 files (18.3 MB, plugins/mailpoet/vendor-prefixed/doctrine/orm/lib/Doctrine/ORM/Persisters/Exception/index.php)

    Unzip progress: 8325 out of 38132 files (23 MB, plugins/mailpoet/vendor-prefixed/symfony/css-selector/XPath/Extension/AttributeMatchingExtension.php)

    Unzip progress: 9326 out of 38132 files (28.6 MB, plugins/mailpoet/generated/doctrine-proxies/__CG__MailPoetEntitiesNewsletterOptionEntity.php)

    Unzip progress: 10327 out of 38132 files (35.9 MB, plugins/mailpoet/lib/Config/PersonalDataErasers.php)

    Unzip progress: 11328 out of 38132 files (50.9 MB, plugins/insight-core/libs/cmb2/includes/types/.htaccess)

    Unzip progress: 12329 out of 38132 files (57.2 MB, plugins/woocommerce-paypal-payments/modules/ppcp-api-client/src/Entity/FraudProcessorResponse.php)

    Unzip progress: 13330 out of 38132 files (73.3 MB, plugins/woocommerce-google-adwords-conversion-tracking-tag/vendor/giggsey/libphonenumber-for-php/src/carrier/data/en/977.php)

    Unzip progress: 14331 out of 38132 files (92.3 MB, plugins/woocommerce-google-adwords-conversion-tracking-tag/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler_Logger.php)

    Unzip progress: 15332 out of 38132 files (107.6 MB, plugins/wp-file-manager/lib/php/elFinderSession.php)

    Unzip progress: 16333 out of 38132 files (112.6 MB, plugins/google-site-kit/third-party/google/apiclient-services/src/AnalyticsReporting/DimensionFilter.php)

    Unzip progress: 17334 out of 38132 files (140.9 MB, plugins/redux-framework/redux-core/assets/font-awesome/css/all.min.css)

    Unzip progress: 18335 out of 38132 files (151.3 MB, plugins/js_composer/assets/fonts/vc_grid/vc_grid_v1.svg)

    Unzip progress: 19336 out of 38132 files (157.1 MB, plugins/js_composer/include/classes/shortcodes/vc-gitem-zone.php)

    Error message: Could not copy file.

    Error data: plugins/js_composer/assets/css/lib/typicons/src/font/typicons.min.css

    Restore failed...

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey @lawrencefurniture,
    The class header-vertical-full is causing an issue. Please check the backend. It might be due to a vertical menu being enabled in the page builder or the menu settings. This class on two place.

    <div class="site-header header-vertical-full header-scheme--light sticky-header"><div class="container"><div class="row"><div class="site-logo">
    <a rel="home">
    <img decoding="async" src="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png" srcset="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png 2x" alt="Outdoor Sofa, Lounges and Dining | Royal Living" class="logo-desktop hidden-lg-down"> <img decoding="async" src="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png" alt="Outdoor Sofa, Lounges and Dining | Royal Living" class="logo-mobile hidden-xl-up" data-o_logo="https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png"> </a>
    </div><div class="site-menu hidden-lg-down menu-align-center "></div><div class="header-tools layout-base"></div></div></div></div>
    <header class="site-header header-vertical-full header-scheme--light" style="height: auto;">
    <div class="container">
    <div class="row">
    <div class="site-logo">
    <a rel="home">
    <img decoding="async" src="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png" srcset="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png 2x" alt="Outdoor Sofa, Lounges and Dining | Royal Living" class="logo-desktop hidden-lg-down"> <img decoding="async" src="https://sp-ao.shortpixel.ai/client/to_webp,q_glossy,ret_img/https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png" alt="Outdoor Sofa, Lounges and Dining | Royal Living" class="logo-mobile hidden-xl-up" data-o_logo="https://royallivingfurniture.com.au/wp-content/uploads/2022/10/Royal-Living.png"> </a>
    </div>
    <div class="menu-wrapper">
    <div class="site-menu hidden-lg-down menu-align-center ">


    <div class="menu-menu-full-screen-container"><ul id="menu-menu-full-screen" class="menu sf-js-enabled sf-arrows" style="touch-action: pan-y;"><li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4701"><a ><span class="menu-item-text">HOME</span></a></li>
    <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1901"><a ><span class="menu-item-text">ALL OUTDOOR FURNITURE</span></a></li>
    <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-4104"><a ><span class="menu-item-text">OUTDOOR LOUNGES</span></a></li>
    <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1903"><a ><span class="menu-item-text">OUTDOOR DINING</span></a></li>
    <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1904"><a ><span class="menu-item-text">OUTDOOR BARS</span></a></li>
    <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1905"><a ><span class="menu-item-text">COMMERCIAL</span></a></li>
    <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-5222"><a ><span class="menu-item-text">CONTACT US</span></a></li>
    </ul></div></div>
    </div>
    <div class="header-tools layout-base">





    <div class="header-login ">
    <a ><i class="fal fa-user"></i><span>Log in</span></a>
    </div><div class="header-minicart">
    <a href="#" class="toggle" aria-label="Shopping Cart">
    <i class="fal fa-shopping-cart" aria-hidden="true"></i>
    <span class="minicart-text">
    <span class="minicart-count">0</span>
    <span class="minicart-title">My Cart</span>

    <span class="minicart-total"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol">$</span>0.00</bdi></span></span>

    </span>
    </a>
    <div class="minicart-dropdown-wrapper" style="top: 0px;">
    <div class="widget woocommerce widget_shopping_cart">
    <div class="widget_shopping_cart_content"></div>
    </div>
    </div>
    </div><div class="mobile-menu-btn hidden-xl-up">
    <svg xmlns="https://www.w3.org/2000/svg" viewBox="0 0 800 600">
    <path d="M300,220 C300,220 520,220 540,220 C740,220 640,540 520,420 C440,340 300,200 300,200" id="top"></path>
    <path d="M300,320 L540,320" id="middle"></path>
    <path d="M300,210 C300,210 520,210 540,210 C740,210 640,530 520,410 C440,330 300,190 300,190" id="bottom" transform="translate(480, 320) scale(1, -1) translate(-480, -318) "></path>
    </svg>
    </div><div class="header-search">
    <a href="#" class="toggle">
    <i class="fal fa-search" aria-hidden="true"></i>
    <span>Search</span>
    </a>
    </div></div>
    </div>
    </div>
    </header>

    I have checked your site’s HTML, and it seems the issue might be related to changes in the page settings or menu settings from the backend. This may help you resolve the problem.

    Best Regards
    Ravindra Singh Meyda

    • This reply was modified 1 month, 3 weeks ago by ravindra107.

    Regarding the display, please ask the support of your commercial theme: https://themeforest.net/item/learts-woocommerce-handmade-shop-wordpress-theme/23379196/support – here in the forum we cannot help you with commercial products.

    Regarding the restore, I would recommend first checking whether you have enough free disk space. If not, please contact the support of your hoster for clarification.

Viewing 2 replies - 1 through 2 (of 2 total)
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