Header shows but no feed

  • Resolved michaelnorm

    (@michaelnorm)


    4 years, 10 months ago

    Hey!
    I’ve installed the plugin and can get the header to show but none of the feed.
    It is using shortcode and none of the other options (ie. size etc.) seems to change anything either. I have checked the settings on our sight and there is no age or country restrictions.
    Appreciate your help!
    MN

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @michaelnorm,

    I can see the plugin working on my end (screenshot).

    There may be an ad blocker extension, antivirus or something similar blocking the plugin from appearing. Try disabling that if you have one and see if that helps.

    Thanks

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @michaelnorm, sorry I completely misread that the first time.

    If the feed is selected and not showing, you’ll need to fill in the height section. Set the height as like 500 and it should show up

    Thanks

    Thread Starter michaelnorm

    (@michaelnorm)

    Hi Cameron,

    Thanks for getting back to me.
    I tried that and it doesn’t seem to make a difference. I set it to 500 height and the timeline still doesn’t show so I added the width and that does adjust it.
    If I put it in as a widget I can get the timeline to show but our template is not particularly widget friendly so I’m trying not to do that.
    Thanks

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Hi @michaelnorm,

    Would you mind sharing the shortcode you’re using?

    Thanks

    Thread Starter michaelnorm

    (@michaelnorm)

    Appreciate your time!
    [facebook-page-plugin href=”YouthCAREAustralia” width=”150″ height=”500″]
    Thanks

    Plugin Author Cameron Jones

    (@cameronjonesweb)

    Thanks @michaelnorm, looks like you’re missing the tabs attribute, if you update the shortcode to this the timeline should show up.

    [facebook-page-plugin href=”YouthCAREAustralia” width=”150″ height=”500″ tabs="timeline"]

    Thanks

    Thread Starter michaelnorm

    (@michaelnorm)

    Thanks Cameron – It worked.
    Strange – I thought I did this the first time.
    Anyway, appreciate your time!

Viewing 7 replies - 1 through 7 (of 7 total)
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