Header&footer no more displayed with Elementor header&footer 1.6.15

Hi @jrbernon,

I am not able to replicate it. Refer to this video, please. Did I miss something in that video?

I look forward to hearing from you.

Kind regards,
Herman ??

Thanks for your reply. You didn’t miss anything. But with the same plugins (elementor h&f, polylang) and the same theme (Twenty nineteen), my header and footer don’t display anymore. I must either restore elementor h&f release 1.6.14 or deactivate polylang to get header and footer displayed.

Hi @jrbernon,

This is weird then. Why it works on my end while it doesn’t on your end.

Well, please consider reaching out to us through our Support Portal, so we can take a look at this further. You can mention this thread, so you don’t need to re-explain the problem you are having.

Kind regards,
Herman ??

Hi Herman,

I had an unsuccessful exchange with support. I have seen that the same bug was reported by other people in this forum since I opened this thread.
Today I tried wjth new release 1.6.16 of header and footer plugin. Got the same issue and rolled back to 1.6.14

Hoping for a fix
Jean

Hi @jrbernon,

Are you able to provide me with your ticket ID? I will see what I can do.

I look forward to hearing from you.

Kind regards,
Herman ??

Hello @bsfherman ,

I have the same issue. Do you have a “mass” solution to propose because we are a lot in this situation.

I got several ticket ID : 14588, 24070, 24625

Hi @jrbernon,

Thanks for sharing the ticket ID. I responded ticket #24070.

Kind regards,
Herman ??

Hi Herman,

It looks like the Brainstorm team having forgotten this issue.

I found that the issue came from a new test in class-header-footer-elementor.php since the release .15 of the header-footer-elementor release.

I added this line 570 in /plugins/header-footer-elementor/inc/class-header-footer-elementor.php :

569 if ( get_post_meta( absint( $template[‘id’] ), ‘ehf_template_type’, true ) === $type ) {
570 return $template[‘id’]; /** Fix JEBE – Skip the pll test breaking header and footer **/
571 if ( function_exists( ‘pll_current_language’ ) ) {

It is fixed, but I am waiting for an official fix.

Best regards
Jean

Hi @jrbernon, apologies for the delay.

Rest assured, we haven’t overlooked this issue. It remains on our to-do list, but regrettably, due to higher-priority tasks, we’ve had to set it aside temporarily. As soon as we have the available time, we will thoroughly review and address this matter. Thank you for bringing it to our attention; I’ve shared your findings with our team, as mentioned in my response to your ticket.

We truly value your patience and cooperation.

Kind regards,
Herman ??

Hi,

I am marking this thread as Resolved as you had confirmed the fix in your ticket on our Support Portal.

Kind regards,
Herman ??