Heat Maps Not Generating

  • Resolved backwardsla

    (@backwardsla)


    2 years, 2 months ago

    Hey,

    I installed the plug-in 24 hours ago and it’s not loading pages. I’m using WP Rocket, what do I do?

    Alex

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author r3098

    (@r3098)

    Hi @backwardsla.

    Is the URL you showed the relevant site?
    If so, it is most likely that the related files for Aurora Heatmap are not loading properly.
    It could be due to the cache plugin.
    That is a common problem we see.

    Please check the following.
    This is from the official site.
    https://market.seous.info/en/aurora-heatmap#oc-1

    First of all, you need to run a script called reporter.js to measure the Aurora Heatmap.
    Reporter.js uses jQuery, so it must be loaded before that.
    If you have problems with the behavior caused by the cache plugin, do the following

    * Stop binding JavaScript files (Minify)
    * Check if jQuery is loaded before reporter.js
    * Stop merging JavaScript files and stop the lazy loading itself or exclude jQuery and reporter.js.

    The heatmap display in the dashboard uses a drawing script called h337.js.
    If you have problems with heatmap rendering, try h337.js.

    Plugin Author r3098

    (@r3098)

    Since I haven’t heard back from you in a while, I’m marking this as resolved.
    If you have further questions, you can start a new thread.
    Your report was very helpful.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Heat Maps Not Generating’ is closed to new replies.

Tags