• Hi,

    I’m debugging a site which uses Connect Matomo to add a 3rd party provided Matomo-tracking to the site. I.e. the plugin is configured to use “Self-hosted (HTTP API, default)” Matomo mode, the 3rd party Matomo url is saved to the “Matomo URL” field and Auth token has also been saved in the corresponding input field.

    The auto config works as expected and the tracking code is inserted in the site html source code. However, we’ve noticed that the site isn’t tracking heatmaps although they have been configured in the 3rd party Matomo dashboard.

    Just as a sanity check, have I understood correctly that Connect Matomo only handles inserting the tracking code to the site and doesn’t care, if heatmap tracking is on or not? And it is up to the 3rd party Matomo installation to include the necessary code in the matomo.js file it provides, if the heatmap tracking is on, right? If the matomo.js isn’t writable in the 3rd party server / Matomo installation, then the tracker won’t include any heatmap related functions, correct?

    Thanks!

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