HELP!!

Does it work on the default theme without any plugins activated in the first place?

I stopped all other plugins but it still not working, but I forgot to say that my theme isn’t one of the wordpress themes, I mean it’s a custom theme I’m working on it.

• This reply was modified 7 years, 10 months ago by monaabdelkader.

Check this two links, I am guessing it is your theme issue
1. https://codex.www.ads-software.com/Using_Your_Browser_to_Diagnose_JavaScript_Errors
2. https://www.ads-software.com/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/

I got these errors in the error console

Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist.
ReferenceError: current_rating is not defined
ReferenceError: ratings_off is not defined

I think the last two errors are related to the plugin.
what should I do??

• This reply was modified 7 years, 10 months ago by monaabdelkader.

No it is not, it is related to your theme because of https://www.ads-software.com/support/topic/ensure-your-theme-has-wp_head-and-wp_footer/.

After adding <?php wp_head(); ?> and <?php wp_footer(); ?> to header and footer php files it worked for once (I voted successfully) but it stopped working after that, I tried from other laptops but also I can’t vote, only gray stars and the one vote I did successfully appears in manage ratings but besides stars 0 votes is written

what can I do??

• This reply was modified 7 years, 10 months ago by monaabdelkader.