Pictures not loading on mobile and mac

  • Hello,

    Website: Huntergrips.com
    System report: https://pastebin.com/UpSzbdeP
    Using WordPress 4.5.1 and Woocommerce

    Quick information: Some of my customers, have stated once using mobile clicking on huntergrips.com. They can’t see product pictures on my store.
    And i asked them to try desktop, they used mac and same problems.

    This has happened on my mobile too however once on my PC google chrome, my website works fine.

    Please help me to fix this problem.

    Also note: I’m not techo guy and changing code etc, is over my head.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    I am using mac and I can see your website well. What is the exact issue you are facing? Also are you using a theme? If yes, which one?

    Could you elaborate a little on the problem as the images still seem to loading on my Mac.

    ~Tanveer

    Thread Starter amien09

    (@amien09)

    Hello,

    I have posted two pictures to show what my customer is seeing.

    https://s1259.photobucket.com/user/snakey668/library/?sort=3&page=1

    And the theme i’m using is Shoplsle.

    The problem started a while ago, unable to see product pictures but comes back now and then. As seeing by the pictures its not nice for my customer. I can’t find anything to fix this.

    Ok. Thanks. I would also try speaking with the theme owner related to this. In the mean time have you checked if your images are optimised for loading on low internet connection as well?

    If the images are of high resolution and the internet speed is slow then images may load partially.

    There are some plugins that help optimise high resolution images. One that I have used previously is WPSmush

    ~Tanveer

Viewing 3 replies - 1 through 3 (of 3 total)
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