Hello there @ryanwen
I can’t replicate in a clean installation:
https://monosnap.com/file/VdR7jF3qjTU8Eydtgnml0eH5E3qGo6
Can you check the browser console log and the PHP error logs for any error message that could indicate something more specific?
If nothing is there, could you please proceed with a conflict test? First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
Then deactivate all plugins apart from Branda, activate a default theme like TwentyTwenty, clear all caches, and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.
Thank you,
Dimitris
