Help for connect in my dashboard

  • Resolved ingjk

    (@ingjk)


    4 years, 8 months ago

    VERIFICATION REQUIRED: Additional verification is required for login

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @ingjk,

    The quickest way back into the site is to rename the Wordfence plugin directory to something like wordfence.bak via sFTP or hosting control panel.

    Once you’re back into the site you can rename it back to re-activate the plugin.

    With that said, this is a Google CAPTCHA error. In Wordfence > Login Security Settings you might try adjusting the Threshold settings to see if it helps.

    https://www.wordfence.com/help/login-security/#captcha-options

    Please let me know how it goes.

    Thanks,

    Gerroald

Viewing 1 replies (of 1 total)
  • The topic ‘Help for connect in my dashboard’ is closed to new replies.