First, and most important, remember that this is the operating system you’re dealing with, so don’t leap into your system files, deleting things willy-nilly as soon as you suspect trouble. If you blow it, you may render Windows unbootable.
Second, cover your behind at every step. System Restore (in Windows XP and Me) can safely return you to the point just before you crashed. Click Start, Programs (All Programs in XP), Accessories, System Tools, System Restore, select Create a restore point, and step through the wizard. Make a new restore point before each change.
You may also need to make your system files visible. Open Explorer or any folder window, and click Tools, Folder Options, View. Click Show hidden files and folders, and make sure that both ‘Hide extensions for known file types’ and ‘Hide protected operating system files (Recommended)’ are unchecked. Click Yes if you see any Windows warnings. (More on warnings later.) Run your up-to-date antivirus and anti-spyware apps. Finally, delete a file only if you strongly believe it’s part of a malware infestation. For example, don’t use the following techniques to remove old DLLs from your system folders.
Ethan Stark
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This reply was modified 8 years, 3 months ago by
James Huff.
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This reply was modified 8 years, 3 months ago by
bdbrown.
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This reply was modified 8 years, 3 months ago by
bdbrown.