• I was updating my site, just adding a few new images and linking to them on my Samples page, when all of the sudden the site is broken.

    The first indication of any problem was when I clicked Update, and I got a message that said, “Are you sure you want to do this. Click here to Try Again.”–or something very close to that. I clicked to try again, but it didn’t update the page and the work I had just done was lost. So, I re-did it, and pushed Update again. Once the page updated, I clicked View Page and realized that it was broken–not just the page I was working on but entire site.

    My sidebar isn’t showing and the body of my site is cut in half.

    Please tell me how to fix it!!!

    (Any help is greatly appreciated!)

    https://jeannenoorman.com/

Viewing 13 replies - 1 through 13 (of 13 total)
  • lisa

    (@contentiskey)

    i am not clear where the site is cut in half

    Thread Starter mrsnoorman

    (@mrsnoorman)

    Hmmm… this is very weird. Is it possible to post a picture to show you what I see?

    lisa

    (@contentiskey)

    be sure you have cleared your browser cache

    post an image to help me understand what is broken and what should be viewable that is not viewable.

    Thread Starter mrsnoorman

    (@mrsnoorman)

    Okay, I cleared the cache. How do I post a picture?

    lisa

    (@contentiskey)

    do you know how to create a screen capture with skitch or similar tool?

    Thread Starter mrsnoorman

    (@mrsnoorman)

    I know how to do a print screen. Is that the same thing?

    lisa

    (@contentiskey)

    print screen is fine.

    Thread Starter mrsnoorman

    (@mrsnoorman)

    I don’t know how to attach it to this conversation. I’m sorry.

    Thread Starter mrsnoorman

    (@mrsnoorman)

    So, I put the browser at full screen to do a print screen, and the site looked fine. It still looks broken when the browser is not at full screen. I often work with my browser at 50% of my screen, so I know it’s never looked like that before.

    lisa

    (@contentiskey)

    are you saying that you have resolved your issue?

    Thread Starter mrsnoorman

    (@mrsnoorman)

    No, it still looks broken when the browser is not at full screen.

    lisa

    (@contentiskey)

    since your theme is from studiopress and i suspect the issues are related to the display via your theme, i recommend that you contact support from studiopress. i don’t have access to studiopress/genesis framework

    Thread Starter mrsnoorman

    (@mrsnoorman)

    Thank you, I will contact them. I appreciate you’re willingness to look at it.

Viewing 13 replies - 1 through 13 (of 13 total)
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