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  • Plugin Support wftiffany

    (@wftiffany)

    Hi @jozefstudioecht,

    Thanks for reaching out to us.

    We’ve seen possible issues installing keys automatically if it’s been more than 24 hours after generation. Also, if you’re using a different browser than the one you used when requesting your free license, you’ll be unable to automatically install it. In those cases, you’ll need to manually copy and paste the key from the email to complete the activation.

    Aside from verifying that you did not inadvertently copy only part of the license key, you can check whether you can install the license when Wordfence is the only active plugin on your site. There could be a Javascript conflict with another plugin, potentially stopping the code from executing the verification check.

    Please let me know if you continue to have issues.

    Thanks,
    Tiffany

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