Help MOD_Security error sonce 10 days ago

  • Resolved saphira1969

    (@saphira1969)


    5 years, 9 months ago

    Hi
    Since a couple of weeks when a user tries to register he gets the following message:
    Not Acceptable!
    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

    I am on hostgator and cloudflare for HTTPS. I tried disabling plugins, bypass cloudflare cache, add the following to .haccess
    <IfModule mod_security.c>
    SecFilterEngine OffSec
    FilterScanPOST Off
    </IfModule>
    But nothing works. Hostgator will not remove theblock as their policy
    It all happened from the last update of the plugin
    Thanks for our help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Hi the last update has nothing different on newsletter content which could trigger the filter. I really don’t know where the problem lies, they should help you in finding what is blocking the saving and to add a specific exception in the configuration.

Viewing 1 replies (of 1 total)
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