HELP my PARALLAX image please

  • Hi Users,

    I am new to all this, so be patient and kind please ??

    I inserted a parallax image on my site and when viewed online the viewable area is very narrow, only 175px in height. There is no mention of height adjustments in the documentation for the theme.

    I used the “Tools>Web developer>Inspector” on my browser and I THINK I have identified the css code that determines the height. I added “height:350px;” to the css on the live page to see if it changed and it worked. So I then went into the real css file on my theme in wordpress and added the height and updated the page. When I viewed it online again after adding the height, it had not changed at all.

    Does anyone know why the change I made on the theme css file did not update when viewed online? Or if I am doing it correctly or not?

    This is the name of the css file: themewich-shortcodes.css
    This is the name of the css code I think is responsable: <div class=”tw-parallax-content”></div>

    All and any help and advice will be greatly appreciated.
    Thank you in advance.

    • This topic was modified 4 years, 10 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • You should ask in your theme’s support forum.
    Often, the theme loads a minified version of the CSS and you changed the non-minified version. Or the browser is caching the CSS file since you didn’t change the version number.
    It looks like you are using a commercial theme, which are not supported here.

    Thread Starter ianbryson

    (@ianbryson)

    Hi Joy,

    Thank you very much for replying.
    I contacted the theme support and they said they don’t offer support anymore! So I feel a bit lost and cheated that I can’t get answers to my problems.

    What does a “minified version” and a “non-minified version” of CSS mean?
    Also, I have cleared all browser history and cache so that should deal with any caching issues, right?

    Thank you so much again for taking the time to help and look forward to hearing from you again or anyone else who is willing to offer advice and help.

    Kind regards.

    Actually, it appears that that is a plugin(themewich-shortcodes), but again, it’s not in the WordPress repository, so we don’t support it here.
    It is not using a minified version of the CSS. (That simply means a smaller one with all the extra spaces removed. It’s harder to read for humans.)
    Since you said “So I then went into the real css file on my theme in wordpress and added the height and updated the page.” what did you actually change? The CSS file in the plugin, or something in your theme?

    This is the name of the css code I think is responsable: <div class=”tw-parallax-content”></div>

    This is not CSS; it’s HTML.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘HELP my PARALLAX image please’ is closed to new replies.