HELP! Orders not coming into Visma

  • Resolved ibl92

    (@isabella92)


    5 years, 3 months ago

    Hello!

    I turn to your plugin since I had a problem with your plugin this weekend changing the product titles of products that got ordered as well removing short product descriptions.

    Today I found out that out of 60 orders this weekend 40 of them HAVE NOT been sent to our business system/order system which is Visma Administrations 2000. With that we can not process these orders or send them out. We therefore need help FAST!

    I am asking you if it is possible that your plugin has had anything to do with it, and what advice you can give me on how to solve this?

    I deactivated your plugin on the 30th of november at around 3 a clock PM.

    The orders stopped coming into vistma at around 3.48 PM on the same day. All ours from that point up until now have not been sent to Visma.

    The page I need help with: [log in to see the link]

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