• neverending

    (@neverending)


    Help – Done theme update can no longer see site. Error message appears: Fatal error: require_once (): Failed opening required ‘/web/htdocs…function 626 and 627

Viewing 15 replies - 1 through 15 (of 29 total)
  • Theme Author marsian

    (@marsian)

    Could you please post the complete error message?

    what is the URL?

    drix93

    (@drix93)

    Hi I’m having the same issue since yesterday morning. Please see error below and the website URL is: islandgemsjewelry.com

    Warning: include(/home1/iggadmin/public_html/wp-content/themes/i-max/inc/tnext-meta.php): failed to open stream: No such file or directory in /home1/iggadmin/public_html/wp-content/themes/i-max/functions.php on line 626

    Warning: include(): Failed opening ‘/home1/iggadmin/public_html/wp-content/themes/i-max/inc/tnext-meta.php’ for inclusion (include_path=’.:/opt/php54/lib/php’) in /home1/iggadmin/public_html/wp-content/themes/i-max/functions.php on line 626

    Warning: require_once(/home1/iggadmin/public_html/wp-content/themes/i-max/inc/meta-box/meta-box.php): failed to open stream: No such file or directory in /home1/iggadmin/public_html/wp-content/themes/i-max/functions.php on line 627

    Fatal error: require_once(): Failed opening required ‘/home1/iggadmin/public_html/wp-content/themes/i-max/inc/meta-box/meta-box.php’ (include_path=’.:/opt/php54/lib/php’) in /home1/iggadmin/public_html/wp-content/themes/i-max/functions.php on line 627

    Thread Starter neverending

    (@neverending)

    It is the same message that I have, too. How can I do?

    drix93

    (@drix93)

    Not sure how to resolve this as I tried creating dummy folders/files in place of the ones it said was missing but got more errors after. Still researching to see if I can find anything.

    Theme Author marsian

    (@marsian)

    Use ftp and replace the theme with previous version from here https://www.ads-software.com/themes/download/i-max.1.1.5.zip?nostats=1

    The problem is the meta box functions in the tx toolkit loading ahead of functions from the theme. Which should not happen. Will update the plugin in couple of days.

    JP

    (@pjaberi)

    I am experiencing the same issue since updating i-Max last night 20/02/2016. Marsian has always been great in fixing issues. Fingers crossed!
    Thanks in advance Marsian

    Thread Starter neverending

    (@neverending)

    I do not know how to solve this problem. Please anyone who knows the solution of this problem to say to us, thank you Marsian.

    Theme Author marsian

    (@marsian)

    Use ftp to delete the new version of i-max in theme folder and upload the previous version from the zip mentioned in my previous post

    Thread Starter neverending

    (@neverending)

    Thanks very much Marsian, but the new version by deleting and reloading the previous FTP is not dangerous to delete all the content that I had created on the theme subject? Thanks Marsian

    drix93

    (@drix93)

    Okay that worked, @neverending it should be fine. The only thing that I you will probably be missing is any custom css or custom functions you may have placed in the theme. Also any other modification directly to the theme itself.

    Thread Starter neverending

    (@neverending)

    OK Drix93 Thanks very much.

    dcolombo

    (@dcolombo)

    marsian, can you tell us the specific file to replace in the themes folder so we don’t lose our customizations and setting we have loaded?

    Theme Author marsian

    (@marsian)

    It is the meta-box folder insider theme folder. You can replace this folder with old one.

    Give few hours I will give you an update.

    Theme Author marsian

    (@marsian)

    I will need help form you guys now, since i am not being able to create the condition where this specific error occurs. wold you like to test the new version of plugin “TemplatesNext Toolkit” and update i-max back to the latest 1.1.6 and see if the error still exists.

    You can go back to the previous version using FTP.
    Please download the plugin from here https://templatesnext.org/downloads/tx-toolkit-1.1.7.zip

    Thread Starter neverending

    (@neverending)

    Thanks marsian before Tx-Toolkit install if I’m going back with bake up and unloading without FTP download the theme from the I-Max folder can be good anyway? Thanks

Viewing 15 replies - 1 through 15 (of 29 total)
  • The topic ‘Help please’ is closed to new replies.