Site is missing

  • Resolved kev147

    (@kev147)


    11 years, 5 months ago

    Hi,
    I have clicked my site today and straight away its taking me to a install wordpress install page
    I have no idea why its doing this can anyone please explain what has happened and i really do hope its not been lost

    Please help
    thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

  • If you can post a link, we can try.

    Thread Starter kev147

    (@kev147)

    sorry

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I don’t think a link would be appropriate and safe from your description of the problem.

    Thread Starter kev147

    (@kev147)

    Ok sorry im new ive removed it and contacted my host for the guy above sorry had to remove
    thanks

    Never mind, hope you get it fixed soon.

    Daniel Kanchev

    (@danielkanchev)

    SiteGround Representative

    Usually, this problem occurs if the database details in your wp-config.php file are not correct. Check your wp-config.php file and make sure that all of the values in it, including the $table_prefix, are correct.

    You can also contact your web hosting provider and ask them to restore the site from the most recent backup.

    Thread Starter kev147

    (@kev147)

    Hi
    Since im new to all this i really dont have a clue what you mean when you say check all the values are correct
    i have found the wp file but what it all means inside is googly to me can you explain in more details please
    thank you

    Thread Starter kev147

    (@kev147)

    my stable prefix says this
    $table_prefix = ‘wp_’;

    Thread Starter kev147

    (@kev147)

    oh dear that scared me dont know why or whether my host fixed it but its back running
    thanks people huge panic attack

Viewing 9 replies - 1 through 9 (of 9 total)
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