Help! Product Prices not updating when selecting different variables

Hello – @maykato and @chiape

Woocommerce version and database are now the same 6.1.1.
The problem I’m having still exists. I’ve turned off all plugins apart from woocommerce, and set to a default theme. But the product variations on products like this still do not work (i.e. the price does not change):
https://moleroda.com/new/product/1st-stage-coarse-cutting-compounds/

### WordPress Environment ###

WordPress address (URL): https://moleroda.com/new
Site address (URL): https://moleroda.com/new
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: ?
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.27
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.81.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.41-MariaDB-log
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: mp_
Total Database Size: 748.74MB
Database Data Size: 476.39MB
Database Index Size: 272.35MB
mp_woocommerce_sessions: Data: 20.98MB + Index: 0.47MB + Engine MyISAM
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mp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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mp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mp_woof_query_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
mp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_yoast_indexable: Data: 2.06MB + Index: 0.50MB + Engine MyISAM
mp_yoast_indexable_hierarchy: Data: 0.11MB + Index: 0.27MB + Engine MyISAM
mp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
mp_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
mp_yoast_prominent_words: Data: 0.09MB + Index: 0.12MB + Engine MyISAM
mp_yoast_seo_links: Data: 0.24MB + Index: 0.07MB + Engine MyISAM
mp_yoast_seo_meta: Data: 0.26MB + Index: 0.31MB + Engine MyISAM

### Post Type Counts ###

attachment: 5313
custom_css: 2
customize_changeset: 20
elementor_library: 28
fl-builder-template: 3
mc4wp-form: 1
nav_menu_item: 729
oembed_cache: 22
page: 58
post: 48
product: 955
product_variation: 6298
revision: 1458
shop_coupon: 2
shop_order: 7465
shop_order_refund: 248
tbay_footer: 1
tbay_header: 1
tbay_megamenu: 7
wc_product_tab: 1
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (2) ###

WooCommerce: by Automattic – 6.1.1
WooCommerce: by Automattic – 6.1.1

### Inactive Plugins (59) ###

Akismet Anti-Spam: by Automattic – 4.2.2
All In One WP Security: by Tips and Tricks HQ
Peter Petreski
Ruhul
Ivy – 4.4.10

Beaver Builder Plugin (Pro Version): by The Beaver Builder Team – 2.4.2.2
Classic Editor: by WordPress Contributors – 1.6.2
CMB2: by CMB2 team – 2.9.0
Contact Form 7: by Takayuki Miyoshi – 5.5.4
Conversios.io – Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.6.1
CTX Feed: by WebAppick – 4.4.48
Duplicate Menu: by Jonathan Christopher – 0.2.2
Duplicate Page: by mndpsingh287 – 4.4.8
Elementor: by Elementor.com – 3.5.4
Elementor Pro: by Elementor.com – 3.5.2
Envato Market: by Envato – 2.0.7
Genesis Connect for WooCommerce: by StudioPress – 1.1.1
Genesis Simple Edits: by StudioPress – 2.3.1
Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
Insert Headers and Footers: by WPBeginner – 1.6.0
Jetpack: by Automattic – 10.5.1
LiteSpeed Cache: by LiteSpeed Technologies – 4.4.7
Max Mega Menu: by megamenu.com – 2.9.5
Max Mega Menu – Pro Addon: by Tom Hemsley – 1.3.9
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Query Monitor: by John Blackbourn – 3.8.2
Really Simple SSL: by Really Simple Plugins – 5.2.3
Redux: by Extendify – 4.3.9
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Simple 301 Redirects: by WPDeveloper – 2.0.6
Simple 301 Redirects – Addon – Bulk CSV Uploader: by Webcraftic <[email protected]>
Ash Durham <[email protected]> – 1.2.5

Slider Revolution: by ThemePunch – 6.4.8
Thembay Elementor: by Team Thembay – 1.1.10
Theme Editor: by mndpsingh287 – 2.7
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
Widget Title Links: by Illimar Tambek – 1.4.1
Woocomerce Update prices: by Vladislav Knysh – 0.1
WooCommerce Load More Products: by BeRocket – 1.1.9.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce PayPal Payments: by WooCommerce – 1.6.4 (update to version 1.6.5 is available)
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.12.1
WooCommerce Pixel Manager: by SweetCode – 1.13.1
WooCommerce Product Add-ons: by WooThemes – 2.7.13
WooCommerce Table Rate Shipping: by WooThemes – 3.0.1
WooCommerce Tab Manager: by WooThemes / SkyVerge – 1.4.2
WooCommerce WorldPay Gateway: by Add On Enterprises – 3.2.6
WOOF – WooCommerce Products Filter: by realmag777 – 2.2.6.4
WooMultistore: by Lykke Media AS – 4.3.3
WordPress Importer: by wordpressdotorg – 0.7
WordPress Notification Bar: by SeedProd – 1.3.10
WP-Lister Lite for Amazon: by WP Lab – 2.0.8
WP-Lister Lite for eBay: by WP Lab – 3.2.4
WP-Sweep: by Lester ‘GaMerZ’ Chan – 1.1.5
WP Downgrade | Specific Core Version: by Reisetiger – 1.2.2
WP Edit Menu: by saurav.rox – 1.0.2
WP File Manager: by mndpsingh287 – 7.1.4
YITH WooCommerce Brands Add-on: by YITH – 1.11.0
YITH WooCommerce Wishlist: by YITH – 3.5.0
Yoast SEO: by Team Yoast – 18.0
Yoast SEO: WooCommerce: by Team Yoast – 13.9
Yoast SEO Premium: by Team Yoast – 16.2

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

Health Check Troubleshooting Mode: by – 1.7.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #50346 – /shop/
Basket: #270 – /shopping-cart/
Checkout: #5640 – /checkout/
My account: #5641 – /my-account/
Terms and conditions: #5685 – /terms/

### Theme ###

Name: Storefront
Version: 3.9.1
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 2,966
Oldest: 2022-01-02 22:34:14 +0000
Newest: 2022-02-01 15:27:58 +0000

Failed: 3
Oldest: 2020-10-16 20:00:31 +0100
Newest: 2021-09-23 04:43:39 +0100

Pending: 1
Oldest: 2022-02-02 14:24:32 +0000
Newest: 2022-02-02 14:24:32 +0000

### Status report information ###

Generated at: 2022-02-01 15:28:20 +00:00

Hi @omcaninc

I checked your staging site again, and it looks like it’s working for me! Can you double-check again, please? You can also clear up your browser’s cache.

https://gifyu.com/image/SbexZ

I’ve also compared it with your live site, it looks like the same! ??

I hope to hear from you soon!

My very best,

Hi @chiape –

Yes, I finally found the issue just before I went to bed last night. Some of the products seem to have developed duplicate variations in the database which have blank prices.

There are over 3,000 products with variations, so it’s a bit of a mess.

I think I’m going to have to delete all products, remove duplicates from the product export, and then re-import.
Any advice about the best way to do this would be much appreciated.

Kind regards,

Ollie

Hello,

It’s great that you were able to identify the issue!

As for removing the duplicate products – WooCommerce products are WordPress posts, so maybe you’ll be able to solve it with a plugin like this one: https://www.ads-software.com/plugins/delete-duplicate-posts/

Let us know how it goes!

This thread has been inactive for a bit, so I’m going to mark it as resolved now.

Please feel free to open a new thread if you have any further questions.