• Resolved aithene01

    (@aithene01)


    Hi. I rarely have to actually log into www.ads-software.com, and apparently haven’t done so in years. My profile is using an email I haven’t had access to for several years. Forgot the password, but password reset is obviously sending to my old email.

    All of the forum threads are about logging into sites I should have control over. Obviously, I have no ftp, admin, or database access to www.ads-software.com to try any of the normal reset options.

    Due to the decentralized, non-commercial properties of www.ads-software.com, there wasn’t any email or form I could fill out to ask for help with this. So, I had to create a new profile in order to ask if there’s a way to recover my old profile.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Email [email protected] with all the details.

    Thread Starter aithene01

    (@aithene01)

    Thank you! There should be a pinned forum post or a link somewhere that says “forgot your password and lost access to your email because you haven’t logged in for 10 years?” ??

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    It doesn’t really come up that often to make it a sticky. And that email address gets enough spam as it is. ??

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    This has been resolved in email with forum-password-resets.

    The old account has be fixed and the new account has been disabled.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Help recovering www.ads-software.com account’ is closed to new replies.