Help Site Icon refuses to update

  • Resolved heyitsnadia

    (@heyitsnadia)


    2 weeks, 6 days ago

    Help Please, I’ve tried everything I can. I’m new to blogging and was in teh process of installing and learning how to use my Kadence theme. I The problem is that I’ve tested the site icon is a brand (refinery29) and now for whatever reason I can’t get rid of this site icon when I test the site in preview. This is despite deleting the site icon image from my Kadence media library and clearing my cache everywhere I can think of, watching a ton of youtube videos on how to rectify this I still have this icon showing up in the preview image.

    Any assistance or thoughts on what I should do next would be appreciated. I’m afraid to launch my blog with this issue.

    Many thanks!!!! Nadia ??

    The page I need help with: [log in to see the link]

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  • Hi, @heyitsnadia !

    I saw your ticket with us and the issue was resolved already.

    If we can help you with anything else, let us know. Otherwise, kindly mark this topic as resolved.

    Kind regards,
    Karla

    Thread Starter heyitsnadia

    (@heyitsnadia)

    Thanks Karla, yes it’s been solved via Kadence support and my hosting provider.

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