Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    Most likely, the access capabilities were not added properly, so that we’ll have to restore them manually.
    For that, please surf to https://example.com/wp-admin/options.php (with your domain, of course), and scroll down to the “tablepress_options” option. In that textfield, you should see a number 24 as the “plugin_options_db_version”. Change that number to 0 (be very careful to not break the surrounding quotation marks etc.), and click the “Save” button at the bottom of the page.
    That should reset the capabilities, so that the admin menu entry should appear again.

    Regards,
    Tobias

    Thread Starter portaldosprogramas

    (@portaldosprogramas)

    Hello again , I’ve changed , but it returns to the same number , not then appears .

    How to proceed ?

    Thank you .

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    it is expected that it returns to the same number, but if the admin menu entry still does not appear, this could also have other reasons.
    If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    Thread Starter portaldosprogramas

    (@portaldosprogramas)

    Hi,
    The problem was resolved immediately, with all speed and understanding by the author of the plugin.

    Thank you.

    Plugin Author Tobias B?thge

    (@tobiasbg)

    Hi,

    no problem, you are very welcome! ?? Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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