HELP! This plugin broke my site!

  • Installed this plugin, and checked my site in an incognito window, still worked as normal. Then I clicked the “Enable login privacy” checkbox under Site privacy in the plugin settings, refreshed my site in the incognito window and it now asked for a password. Great so far! I then unchecked the box again, and to my surprise after I refreshed my site in the incognito window, it still asked for a password! I refreshed the page again, tried different browsers, tried different devices, deactivated the plugin, but my site KEEPS asking for a password to view it no matter what! So basically, it seems the decision to make your site private is a permanent one with this plugin. I tried creating a support ticket on the developer website, but I never got the confirmation email from registering. So there’s no way for me to get support either. PLEASE SEND HELP!
    Note: if the developer helps me resolve this I will change my review. I just want my site back at this point!

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  • Plugin Author David Gewirtz

    (@dgewirtz)

    Shoot me an email at [email protected]. I’ll get you a support login (which is the best way for me to keep track of everyone). We’ll get you back up and running or at least find out what’s happening. It shouldn’t behave the way you’re describing.

    –David

    P.S. The outgoing mail plugin I was using broke on my site last weekend. It’s since been replaced and mail is working so others should be able to create support tickets (and I’ve had a bunch of new ones this week).

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