Help with broken css

  • Resolved karenw10

    (@karenw10)


    7 years, 1 month ago

    Hi, can anyone help me solve this problem. My site is not displaying properly after making a few changes in cpanel. I have spoke to tech on my hosting and they say it’s a css problem in wordpress. I decided to go back to my main theme and then it said child theme broken. I put everything back the way it was originally was in cpanel.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 16 through 30 (of 33 total)
  • Thread Starter karenw10

    (@karenw10)

    What folder in my cpanel and how do I save the file on my desktop. I’m in wordpress editor.

    how do I save the file on my desktop.
    All you have to do is copy the files with .css extension and paste it into desktop.

    What folder in my cpanel
    Go to you file manager. You should see following files such as – > index.php, header.php, footer.php.

    Thread Starter karenw10

    (@karenw10)

    Yes, I’m lost. You are being really helpful thank you. So do I put it all of them? Surely if my site is broken then this will reflect in the code.

    Thread Starter karenw10

    (@karenw10)

    I’m sorry how do I share screenshots. I need to learn all this.

    Happy to help you Karen !!

    So do I put it all of them?
    Only .css files back

    Thread Starter karenw10

    (@karenw10)

    So if I paste the code into an email and send it to you that be ok. And is the main stylesheet.css or all of them?

    Thread Starter karenw10

    (@karenw10)

    I meant do I load the .css files to all the .php. You named 3 of them.

    Well for screenshot,

    If you are using Mac
    Press Shift-Command-4. …
    Move the crosshair to where you want to start the screenshot, then drag to select an area. …
    When you’ve selected the area you want, release your mouse or trackpad button. …
    Find the screenshot as a .png file on your desktop.
    —————————————————-
    If you are using windows
    Use the keyboard shortcut: Alt + PrtScn.

    Thread Starter karenw10

    (@karenw10)

    Lol, where does the file go then (windows prntsc)

    It should be in your desktop or my pictures !! ??

    Thread Starter karenw10

    (@karenw10)

    This file is huge, I can’t even get to the bottom of it to copy lol. Ill have a look in pictures, it’s not on my desktop.

    okay !! all the best with that hunt!!:P

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note and off topic: @knowjoby Thanks for the help but please do not ask people to contact you away from these forums. That’s something that is explicitly not permitted here.

    https://www.ads-software.com/support/guidelines/#the-bad-stuff

    Thread Starter karenw10

    (@karenw10)

    Do you know how I can solve the problem of updating my them because that would probably solve it. When I finally got to the bottom of the file it said ‘There is 1 error which must be fixed before you can update this file.’ Would be helpful if it pointed it out.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Can you please try some temporary troubleshooting steps?

    • Switch to the Twenty Seventeen theme
    • Deactivate all the plugins, no exceptions
    • Clear your browser’s cache and cookies

    And re-visit your site. Does the problem still exist when you do that?

    I suspect that it’s your theme and this will confirm that or not.

Viewing 15 replies - 16 through 30 (of 33 total)
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