• Hello

    We are having an issue with your plugin clashing with another plugin… Product Gallery Slider for Woocommerce…

    The issue is on products with variations only (single products are fine), a whole long line of all the images for that product is appearing instead of the layout I have set.


    The plugin developer has asking me to ask yourselves which jQuery event is triggered when an image is loaded or when a variation is changed. They sent this video for reference:?https://cln.sh/wls5tlsS?and include the code below which currently isn’t working.

    <script>
    jQuery(document).on('yith-wapo-after-replace-image', function () {
         console.log('yith-wapo-after-replace-image'); 
        cix_product_gallery_slider.variationImage();
         
     });
    </script>

    Thank you for your help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pablo Pérez

    (@pperez001)

    Hi!

    Could you send us the URL of the product to change your problem?

    Have a great day.

    Thread Starter wicksteads

    (@wicksteads)

    Hello
    This is one of our listings with a variation
    Please let me know when you have finished looking so we can put the site back under construction (still working on parts). Thank you

    https://www.wicksteads.com/shop/red-glass-heart-cufflinks/

    There is also a problem with Yith Badges not showing on products with variations (this seems to be conflicting with the Yith Product add on plugin too)
    This listing should have a ‘Sale’ badge on it, instead it just has a line of code:

    https://www.wicksteads.com/shop/hand-crafted-tassel-trimmed-cotton-throw/

    • This reply was modified 4 days, 17 hours ago by wicksteads.
    Thread Starter wicksteads

    (@wicksteads)

    Hello
    Do you have any update with this?

    I have currently deactivated the Product Gallery Slider for Woocommerce Pro & there is still an issue with the Yith Product Add on plugin on variation pages.
    When you click on a variation option the product thumbnail gallery disappears completely. I have added photos to the gallery of each variation to see if that helps but it didn’t it still disappears once a variation option is selected. Not sure if this is what is then causing issues with the Product Gallery Slider.

    This Variation product i have added photos in the individual variation gallery’s as well as the many product gallery:
    https://www.wicksteads.com/shop/red-glass-heart-cufflinks/

    & this variable product does not have the additional gallery photos in each variation option just the main product gallery (this one also has issues with the Yith Badge Plugin, which also only appears when the Yith Product Add on plugin is active)
    https://www.wicksteads.com/shop/hand-crafted-tassel-trimmed-cotton-throw/

    Edit to add:
    The gallery is there but its pushed right down the page, once I click on another tab and then go back to this one with the variation option set the gallery is back to normal… very odd (I have cleared website cache and my browser cache). It does similar on mobile too, but once you scroll back to the top of the page it fixes itself)

    Screen Video of what its doing.
    https://app.screencastify.com/v3/watch/1cS00ZGE0lfxvwMDaCV6

    This is what happens when the Product Gallery Slider for Woocommerce Pro is activated. The Single product pages are fine. But the Variation listings are a mess, all the product photos are in one long line. (this only happens when the Yith Product Gallery plugin is active too, if I deactivate your plugin there is no issue)
    https://app.screencastify.com/v3/watch/cPdpSaEq8J5D3yiMNoGU

    Thank you

    • This reply was modified 14 hours, 42 minutes ago by wicksteads.
    • This reply was modified 14 hours, 31 minutes ago by wicksteads.
Viewing 3 replies - 1 through 3 (of 3 total)
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