• I’m encountering a challenge with the built-in WooCommerce import feature and hoping for some guidance or a solution. When importing product data in bulk, we’ve noticed that any attributes not included in the import file are being deleted.

    For instance, if we want to update just one attribute, our import sheet would only contain two columns: the SKU and the attribute we’re updating. However, proceeding with this import results in the deletion of all other existing attributes and values for those products.

    Is there a way to perform partial updates so that only the included data is updated, and all other existing product data remains untouched? Any advice or recommendations on how to achieve this without data loss would be greatly appreciated.

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  • Hi @ewwebteam,

    Thank you for reaching out and explaining the issue. I understand how important it is to ensure that your product data remains intact during updates. To address your concern, WooCommerce’s built-in import system is designed to replace the entire set of attributes for a product if the attributes are included in the import file. If an attribute is not present in the import file, it assumes that you intend to delete it.

    However, to update only specific attributes without affecting the others, you might consider using the WooCommerce Product CSV Import Suite. This plugin allows for merging products where you can update existing products with new information without overwriting all data. Here are a few steps you can follow:

    1. Go to WooCommerce > Products.
    2. Select Import at the top.
    3. In the import options, there’s a checkbox for ‘Merge Products’. Make sure this is checked. This option will only update the fields that are included in your CSV.

    Before proceeding with the actual import, I recommend doing a test import with a small number of products to ensure everything works as expected.

    Let us know if there’s anything else we can help you with.

Viewing 1 replies (of 1 total)
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