Help with Proper IP Range Whitelist please

  • Resolved Angie23

    (@newbie101)


    3 years ago

    Hi even though I have a Premium Wordfence installed, I cannot find a contact button to ask this question.

    SO maybe someone will be able to help.

    I am outside of my country and am being locked out every time my IP address changes.

    For example, I whitelisted this address

    87.173.224.22

    The next day my IP was 87.173.225.200 and again I am locked out.

    What is the correct, exact whitelist range please for these IP’s

    87.173.224.22 – 87.173.225.200

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi

    As you are a premium customer please do the following.

    Access to premium support is found via the GO TO PREMIUM SUPPORT button on the Help page in the plugin.

    The same GO TO PREMIUM SUPPORT button is shown at the top of our documentation home page if you are already logged into your account. If you are not logged in to your account then you will see a login link to access premium support:

    https://www.wordfence.com/help/

    The documentation home page is also accessible via the HELP link in the footer of all wordfence.com pages.

    Once at https://support.wordfence.com click on the yellow premium support button, log in to your account, press the yellow tickets button and submit your ticket.

    Thread Starter Angie23

    (@newbie101)

    Thank you,

    I submitted the ticket ??

    Plugin Support wfphil

    (@wfphil)

    Hi Angie,

    Thanks for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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