Help with restoring a non functioning website

  • Resolved justalfo

    (@justalfo)


    7 years, 7 months ago

    Hello,

    I have a friend who has a wordpress website that has suddenly become non functional. If you try to access the website directly, or the WP Admin it comes up with this error:

    Fatal error: Class ‘WP_Widget_Media_Video’ not found in /home/bobdic2/drbobdick.com/wp-includes/class-wp-widget-factory.php on line 106

    He has asked me to help him fix this by posting here – however I have no experience with this. I have tried googling and searching for info on this but cant find anything – or maybe I don’t understand it. If anyone could help me fix this for him I would greatly appreciate it – and I know he will as well.

    Thank you in advance.

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  • Mik

    (@mi1lion21)

    The main website works for me and the WP Admin page worked. Were you still experiencing this issue?

    If you are, I’d recommend re-uploading a fresh copy of the wp-includes folder from www.ads-software.com.

    Thread Starter justalfo

    (@justalfo)

    Hi Mik, when I made this post I didn’t see it show up on the forum or even under my profile. I figured it wasn’t working so I looked for help elsewhere and resolved it. I tried posting 3 times, so I hope not all of them finally appear.. Thank you for your respose though,I appreciate it.

    What ended up fixing it was just putting a php file that magically disappeared back in. They said it was a glitch etc. And they have never seen it happen before.

Viewing 2 replies - 1 through 2 (of 2 total)
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